Stu was honest and friendly. Very thorough in making sure we looked at every possibility for repair/replacing the window. He brought an extra person out to also check it out prior to making a decision. The guys that came and installed were friendly and clean. And the painter was also very friendly and clean. A great experience! The window looks beautiful. I also am impressed that being a woman, I didn’t feel pressured or like I was being taken advantage of for “anything I don’t know about windows or construction”. I was very comfortable with everyone involved.